Managed IT Services
Sometimes, you need help with certain facets of IT and sometimes outsourcing your entire IT department for greater efficiency, a better end-user experience, and lower costs is the best move you can make.
No matter what your needs are, we provide fixed-price well-managed IT services and desktop management & maintenance solutions in and around Shepparton and Goulburn Valley Region. We have quick response times and ongoing monitoring to ensure the reliability of critical IT systems and improve the efficiency and profitability of your business.
Our range of IT managed services, and desktop management & maintenance are delivered by experienced specialists to ensure your systems are always in safe hands. We stake our reputation on the fact that we’ll always offer the best IT solutions and desktop monitoring for your business – all while providing unbeatable customer service.
How it’s done
We will install a low footprint software on all servers and workstations for our clients. This software will report back to our centralised system at regular intervals with the vital system information it has gathered. It means we will monitor all your devices, giving us an overall view of the network, allowing us to pinpoint issues and resolve them before one of your staff members even notices a problem.
Automation also provides fixes to common issues instantly without any intervention. What does all this mean? It means less hassle, less downtime, and more productivity for your staff.
Our IT Support Plans
No two businesses are the same, and no two companies have the same IT requirements. That’s why Online Marketing Guru offers a range of support plans that are flexible enough to meet any support need.
Our range of Total Support Plans all include the following:
- System Monitoring and Maintenance
- Real-time routine maintenance
- Patch Management
- 24 / 7 Connectivity monitoring
- Systems Auditing
- Telephony Support
- Pre-configured IT Automation
- Proactive support
- Dedicated maintenance
- End User Support
- Customer Helpdesk Portal
- Remote Cloud Backup upto 10GB