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Managed IT Services

Sometimes, you need help with certain facets of IT and sometimes outsourcing your entire IT department for greater efficiency, a better end-user experience, and lower costs is the best move you can make.

No matter what your needs are, we provide fixed-price well-managed IT services and desktop management & maintenance solutions in and around Shepparton and Goulburn Valley Region. We have quick response times and ongoing monitoring to ensure the reliability of critical IT systems and improve the efficiency and profitability of your business.

Our range of IT managed services, and desktop management & maintenance are delivered by experienced specialists to ensure your systems are always in safe hands. We stake our reputation on the fact that we’ll always offer the best IT solutions and desktop monitoring for your business – all while providing unbeatable customer service.

How it’s done

We will install a low footprint software on all servers and workstations for our clients. This software will report back to our centralised system at regular intervals with the vital system information it has gathered. It means we will monitor all your devices, giving us an overall view of the network, allowing us to pinpoint issues and resolve them before one of your staff members even notices a problem.

Automation also provides fixes to common issues instantly without any intervention. What does all this mean? It means less hassle, less downtime, and more productivity for your staff.

Our IT Support Plans 

No two businesses are the same, and no two companies have the same IT requirements. That’s why Online Marketing Guru offers a range of support plans that are flexible enough to meet any support need.

Our range of Total Support Plans all include the following:
  • System Monitoring and Maintenance
  • Real-time routine maintenance
  • Patch Management
  • 24 / 7 Connectivity monitoring
  • Systems Auditing
  • Telephony Support
  • Pre-configured IT Automation
  • Proactive support
  • Dedicated maintenance
  • End User Support
  • Customer Helpdesk Portal
  • Remote Cloud Backup upto 10GB  
Options for:
  • Onsite Support (Hourly charges will apply)
  • Regular Scheduled Visits (Hourly charges will apply)

Staffs Remote Access

Enables Remote Work Within Minutes

Whether your staffs work from home occasionally or regularly or need to transition during uncertain times, it is essential to help them establish a remote connection to their work computers from home.

To ensure minimum disruption to normal work processes and optimum productivity, they will need a connection that works quickly, securely, and efficiently. Having a safe and reliable method for effectively working from home is crucial and can help ensure their continued productivity and success.

Online Marketing Guru’s Customer Remote Access add-on feature that enables your business to equip your staff with this essential productivity tool.

Enhanced Security

Customer Remote Access has a built-in 2FA mechanism that ensures users get a notification each time someone logs in with their credentials. Providing you with a secure, high-performance remote device access capability.

Questions? Need a Quote? Call us today!

Why Choose Us

We offer services to our valuable clients with dedication and honesty on a regular basis. We are committed to maintain long term relationships with our clients by providing meaningful services and regular consultations with clients. We welcome customer feedback and use this as a tool to improve our business’ existing systems and to implement change.

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Stay in Touch

Contact us for more information on our services and associated costs. You can call us anytime during the trading hours or use our online contact form and we will get back to you as early as possible.

  0402 10 6557

Call Us Now

Working Hours

Monday – Friday9.00 – 17.00
Saturday9.30 – 12.00